One real-time control centre for a national network.
A single real-time control centre for a national logistics network, replacing five disconnected tools with one operations platform.
Overview
Habitat Logistics dispatches across a national network that used to run on five disconnected tools. We consolidated everything into one real-time control centre with live tracking, automated routing, and event streaming.
The challenge
Dispatchers juggled five disconnected tools. Delays compounded across regions, and no one had a single source of truth.
Our approach
One control centre
We replaced five disconnected tools with a single operations platform, so every dispatcher works from one source of truth.
Live tracking and routing
Real-time vehicle tracking with automated routing that cuts idle time and reacts to delays as they happen.
Event streaming
An event-streaming backbone keeps every region in sync in real time, so status changes propagate instantly across the network.
The dispatch control centre
Live tracking and routing
Network performance
Round-the-clock monitoring
Results
Idle time dropped, five tools collapsed into one, and twelve regions went live under round-the-clock monitoring.
The only vendor we keep on retainer. The SLAs are real and the support is genuinely 24/7.
Related case studies.
Other builds that started from a similar problem, with the approach we took and what shipped.
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