Support & monitoring
24/7 monitoring, real SLAs, and post-launch iteration. We don't disappear after launch. We keep your product healthy.
24/7 monitoring, real SLAs, and post-launch care.
We don't disappear at launch. Our support and monitoring keeps your product healthy with 24/7 alerting, real SLAs, security patching, and steady iteration on the roadmap. The people who built it are the people who keep it running.
Where the work goes.
The concrete capabilities we bring to this. It's not a feature list, just the parts that actually move the needle.
24/7 monitoring & on-call
Uptime, error-rate, and performance alerts routed to a human, with response times you can hold us to.
SLAs that mean something
Written response and resolution targets, backed by the team that knows your codebase.
Security & dependency upkeep
Patches, dependency updates, and vulnerability fixes applied before they become incidents.
Post-launch iteration
Roadmap work in steady sprints, with improvements shipped rather than just tickets closed.
Incident response
When something breaks, you get a documented playbook, a fast fix, and an honest post-mortem.
Deliverables you keep.
Everything ships into your accounts, including code, infrastructure, and documentation you own outright. There's no lock-in.
- A monitored product with alerting in place
- An SLA appropriate to your tier
- Regular patching and dependency updates
- A named point of contact who knows your system
Good to know.
The things clients ask about this first. If you have anything else, just ask.
Do you support apps you didn't build?
Yes, after a short onboarding audit so we understand the system and can commit to real SLAs. If the code needs stabilising first, we'll tell you before we take it on.
Related work
Real builds where we solved exactly this, showing the challenge, the approach, and what shipped.
Ready to build your next product?
Book a free 30-minute technical consultation. You'll get architecture advice and a clear roadmap before you spend a dollar.
No commitment required. Signed NDA available, or email [email protected]